Simple Privacy Policy
Let’s keep this simple and easy to understand. We do NOT sell your data to any third parties. Simple. We do NOT sell your email address to any third parties. Simple.
We do NOT store your data other than the information which you provide in your membership registration or ticket sales (name, email, possibly address, theatre interests, previous productions assisted or attended). Simple.
We do NOT store your credit card or PayPal information. We don’t want it and we don’t want you to be at risk
Cancellation by Ticketholder
The Semi-Circle Basel is an audience friendly organization. We recognize that there can be reasons which prevent you from attending a performance or workshop. When a paid audience member cannot attend, a refund minus handling fees will be processed within 10 business days, provided that the following conditions are met:
1) Full Refund: If the cancellation is received via email semicirclebasel@gmail.com prior to 48 hours of the performance or workshop, a full refund minus handling fees will be paid using either the method in which the original payment was processed, or via a direct credit to your bank account (if you provide the banking details in your email). It may take up to 10 business days to receive your refund.
2) Emergency Refund: If the cancellation is received via email semicirclebasel@gmail.com within 48 hours of the performance or workshop, a full refund minus handling fees will be paid provided that the paid audience member submits a medical or emergency form stating the nature of the emergency. The refund will be paid using either the method in which the original payment was processed, or via a direct credit to your bank account (if you provide the banking details in your email). It may take up to 10 business days to receive your refund.
3) Late Refund: If the cancellation is after 48 hours but before 24 hours of a performance or workshop, the ticket holder may request a 50% refund, minus handling fees.
4) No Refund: If the cancellation is within 24 hours of a performance or workshop, or, if the ticket holder is a “no show”, we regretfully cannot grant a refund. Due to the nature of live theatre we have limited audience seating and therefore we must use seating available as possible.
Cookie Policy
Cookie Policy
1. General
When you visit our website, information is stored on your terminal device in the form of a “cookie”. Cookies are text files containing small amounts of information that are stored on your terminal device when you visit a website. Cookies are then sent back to the website when you return to it: in this way, the website recognizes your device and remembers your settings. To find out more about cookies please visit www.allaboutcookies.org or www.aboutcookies.org.
2. Types of cookies we use
The cookies we use can be assigned to four categories, depending on their function and intended purpose: absolutely necessary cookies, performance cookies, functional cookies, and marketing cookies.
a. Absolutely necessary cookies
These cookies are needed for you to navigate within our website and for us to operate basic website functions.
b. Functional cookies
These cookies enable our website to store information the user has already entered (such as user/Membership ID), in order to offer improved, personalized functions to the user. Functional cookies are also used to enable requested functions such as playing videos.
c. Performance cookies
These cookies collect information on the usage of this website, including for example the Internet browsers and operating systems used, the number of visits, average duration of visit, and pages called up. These cookies do not store any information that would make it possible to personally identify the user. The information collected with the aid of these cookies is aggregated and is therefore used in an anonymous form. Performance cookies serve the purpose of improving the user friendliness of our website and therefore enhancing the user’s experience.
d. Marketing cookies
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transferred to Google in the United States but your IP address will be systematically truncated/anonymized before being processed by Google (the last octet of the IP address is truncated) if you are located in any of the Member States of the European Union and European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On our behalf, provider Google will use this information for the purpose of evaluating your use of the website, compiling anonymous reports based on aggregated information on website activity for us and providing other services relating to website activity. You can choose to accept or refuse the use of such cookies on your computer through the cookie banner, please see the “Deactivate Cookies” section below.
3. Deactivate cookies
You can choose the type of cookies you agree (or not) to be stored on your computer or device, as soon as you access our website, through the cookie banner. If you change your mind later, you can activate or deactivate cookies, by completing these simple steps:
- Click on the link “Change your consent” or “Withdraw your consent” below;
- Tick the boxes corresponding to cookies you agree to be stored on your equipment or device;
- Untick the boxes corresponding to the cookies you do not want anymore.
You can amend your choices at any time, by following the above process.
If our Cookie Policy changes in any way, The Semi-Circle Basel will place an updated version of the policy on this page.
Last Update: November 2021